Shipping policy

Shipping Information

Tea Leaf Reader ships from our studio in Berwick, Victoria, Australia.

Where we ship

We currently ship to the following countries: Australia (including Norfolk Island), United States, United Kingdom, Canada, New Zealand, Singapore, Malaysia, Japan, China, Hong Kong, South Korea and Thailand.

If your country isn't listed, please contact us at info@teawithkarin.com and we'll let you know if we can help.

Countries we no longer ship to

Due to new international customs regulations and the significant duties and compliance costs these impose on small independent businesses, we are no longer able to ship to the European Union, Norway or Switzerland. This decision was not made lightly. We are a small family business, just the two of us, and the new regulatory requirements are simply not viable for us to absorb or manage at this time.

We hope to revisit this in the future and are grateful for the support we have received from our customers in those regions.

Customs duties and taxes: United States, United Kingdom and Canada

We cover all customs duties and import taxes on orders shipped to the United States, the United Kingdom and Canada, so the price you pay at checkout is the full and final cost. There is nothing further to pay on delivery.

Customs duties and taxes: other countries

Orders shipped to other countries may be subject to customs duties, import taxes or fees upon delivery. These charges are set by your local customs authority and are the responsibility of the recipient.

Shipping costs

We offer free tracked shipping on all orders to the countries listed above, with no minimum spend.

Dispatch and delivery times

All orders are packed and dispatched by hand from our Berwick studio. Orders are usually dispatched within 1 to 2 business days. Orders placed over a weekend or public holiday are dispatched on the next business day, as Australia Post is closed. Australian delivery is typically 2 to 8 business days, and international delivery 5 to 12 business days, varying by destination.